Lately there’s been a bit of a hullabaloo (is that how it’s spelled?) regarding coil stops on newer Stern games. I had it happen to me as well, and I made a video to describe what’s happening. It appears whoever is manufacturing the coil stops for Stern has used inferior materials and they prematurely come apart. I’ve reported this to Stern and will let you all know what they are doing about it. I expect this supply issue to be resolved soon and if you encounter this problem, contact Stern support. They should be able to send out replacement coil stops.
The next day I returned with the right parts. Here are two videos covering the repair.