So here’s a rant I have to make… this comes after arguing in forums for years about a certain feature many of us WOZ owners have been asking for, only to be told, “No.”
We ran into a problem with our WOZ pinball where the game would act like a ball hit the castle doors on the upper left playfield even when a ball wasn’t up there. This was caused by two things: 1. The switch on one of the castle doors was too sensitive (requiring quite a lot of work to adjust) and 2. The upper playfield flippers continuing to flip every time the flipper buttons are pressed, regardless of whether or not there’s a ball up there.
Myself and many people have complained about the need to have a feature in the game to DISABLE THE UPPER PLAYFIELD FLIPPERS WHEN THERE ISN’T A BALL UP THERE, and Keith Johnson has flat out refused to do this. There are many reasons for this feature request – most specifically to reduce wear on flippers that are only used a tiny percentage of time. It’s a key issue that pertains to game reliability: don’t fire coils unnecessarily.
This same problem was also present in The Simpsons Pinball Party and someone made a third-party add-on board to fix it. That’s how annoying this thing is – and it’s a two-second software fix but they refuse to fix it. So you have unwanted wear and tear on upper playfield flippers, and additional bugs like what I describe in this video.
I don’t expect this problem to be fixed, so I’m just ranting. I hope this will be a lesson to other pinball manufacturers that listening to your customers is important. Broken games are not fun to play. If you can make a small software change that makes your games more reliable without in any way, sacrificing game play, WHY NOT DO IT? (That’s a rhetorical question actually. I suspect the real reason for not doing this is so they can sell more flipper parts.)